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I bought 2 cartons of Seneca cigarettes 120,they all have pinholes in them.ive used this brand for years ,never a problem until now.im on liminted income.please replace them.Thank you Jackie OLVERA 513 W.Pitts Ave Pasadena Tx 77506

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Does anyone have a new ph# for Seneca. They may take a little while to get, but they have the BEST tobacco around.

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I never did get my money back. I'm disappointed by a company I did business with, and assured me I'd get my package, or my money back. But... since I've saved so much more than the amount lost, and they lost more in revenue than they can pay back; I take the train out to Southampton on Long Island from the city, and stock up on smokes at the res. One thing I won't do is pay over 10 bucks for a pack of cigarettes. Native Americans must be fed up... Read more

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seneca smokeshop or AJs Cigars stole my money! Took my $189.00 and never shipped my order. DO NOT ORDER FROM AJS CIGARS IN IRVING NY. they took my money but never delivered my product. This is a *** and don't let them rip you off as well. Ajs or senecasmokeshop( same company) are aweful to deal with and never ship the product you order! Be ware of AJs cigars/senecasmokeshop I have been fighting with them to get my hard earned money back. buyer... Read more

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People who complained are probably not coming back on the board to report they got their smokes or money back. I am in a similar situation; but this is at a time I am willing to wait for one or the other. The government (with all due respect to our government-we do have freedom of speech) is taking advantage of another opportunity to win what appears to be a fair fight, which is punishing smokers and native Americans at the same time. Indians... Read more

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I live in Quakertown Pa...on Oct 7th 2013 there was a representative from your company outside of our local store, located on route 663 quakertown pa....at that time the promotion was for each pack I purchased I would recieve one for 1cent...I purchased for myself and for myself, and recieved choice of one free item on the display table..one for myself and one for my friend. On Nov 16th...a representative was there again..so I went and bought... Read more

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On August 26, 2013 I ordered 5 cartons of Heron full flavor 100's. On August 28, 2013 Seneca withdrew 187.82 from my checking account. Three weeks later still have not received cigarettes or refund. No problem was indicated with the order when I talked the sales representative on the phone. Can't understand why they would take my order and my money and not warn me of any impending problem with my order. Now I can not get an answer except a... Read more

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HAVE BEN DEALING WITH SENECA SMOKE SHOP ABOUT 4 YEARS NOW, AND WHEN THEY SWITCHED SHIPPER, ORDERS ARE COMING LATER. I AM WAITING SINCE 5/28/13 TO RECEIVE. THEY TOOK ELECTRONIC MONIES ON 5/29/13 FROM BANK. hAVE BEEN TRYING ALL DAY TO REACHTHEM, WHEN I RECEIVD A CALL BACK AN HOUR AGO, I WAS TOLD I AM NOT ONE OF THEIR CUSTOMERS. I DO HAVE A CUSTOMER NUMBER WHICH IS ALWAYS USED TO PLACE ORDERS. IT SEEMS LIKE THEY ARE NOW PULLING A SCAM. GOING TO... Read more

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I have been a loyal customer for 2 years. My latest order - which they processed my electronic check for $156.96 - is being held hostage by the shipper, who claims I need to fill out a "door hanger" in order to receive shipment. I have never done this in the past. They have called me and delivered while I was home to sign for the shipment. I was told I could find said form on their website - not true - and I have sent three emails that have gone... Read more

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THIS ORGANAZATION IS A REAL SLEAZY ONE. THEY KNOW HOW TO TAKE YOUR MONEY RIGHT AWAY FOR CIGGARETTES BUT MAKE YOU DIE WAITING FOR THEM. ON MY FIRST ORDER, I WAS TOLD TO WAIT 2-3 WEEKS AND I AGREED. THEY SHOWED UP IN TWO WEEKS.OKAY,......... FINE. THEN THEY SWITCHED TO RPS SHIPPERS. IT'S BEEN OVER 3 WEEKS AND NOTHING. I EVEN TRIED CONTACTING THEM BUT YOU GET A VOICMAIL AND NO CALL BACK. THEN I CALLED SENECASMOKES. THEY SAID THEY WOULD CALL... Read more

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