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I never did get my money back. I'm disappointed by a company I did business with, and assured me I'd get my package, or my money back. But... since I've saved so much more than the amount lost, and they lost more in revenue than they can pay back; I take the train out...
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Anonymous
Anonymous

I had the same issue. I was dealing with this company for years and never had a problem. I always called before I sent in a check to place my order. I'm out $300 and left mes...

Anonymous
Anonymous

Did this company tell you they had a fire and were having issues getting orders out because customer names and addresses were mixed up? If so, it took me from February to May...

East Hampton, New York
#608628
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seneca smokeshop or AJs Cigars stole my money! Took my $189.00 and never shipped my order. DO NOT ORDER FROM AJS CIGARS IN IRVING NY. they took my money but never delivered my product. This is a *** and don't let them rip you off as well. Ajs or senecasmokeshop( same...
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1.0
#533517
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People who complained are probably not coming back on the board to report they got their smokes or money back. I am in a similar situation; but this is at a time I am willing to wait for one or the other. The government (with all due respect to our government-we do...
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#517963
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I live in Quakertown Pa...on Oct 7th 2013 there was a representative from your company outside of our local store, located on route 663 quakertown pa....at that time the promotion was for each pack I purchased I would recieve one for 1cent...I purchased for myself and...
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#453018
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On August 26, 2013 I ordered 5 cartons of Heron full flavor 100's. On August 28, 2013 Seneca withdrew 187.82 from my checking account. Three weeks later still have not received cigarettes or refund. No problem was indicated with the order when I talked the sales...
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LTCC
LTCC

They are just concerned about your health.....they obviously thought the Cigs are not good for you

#447619
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HAVE BEN DEALING WITH SENECA SMOKE SHOP ABOUT 4 YEARS NOW, AND WHEN THEY SWITCHED SHIPPER, ORDERS ARE COMING LATER. I AM WAITING SINCE 5/28/13 TO RECEIVE. THEY TOOK ELECTRONIC MONIES ON 5/29/13 FROM BANK. hAVE BEEN TRYING ALL DAY TO REACHTHEM, WHEN I RECEIVD A CALL...
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Anonymous
nana

I have the same problem, tell me please wath are you going to do?

Anonymous
gil

I used to deal with Senaca Smokeshop & was pleased. Now I can not even get their website. It does not seem to be the company I delt with. Will use them no more

#423135
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I have been a loyal customer for 2 years. My latest order - which they processed my electronic check for $156.96 - is being held hostage by the shipper, who claims I need to fill out a "door hanger" in order to receive shipment. I have never done this in the past. They...
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Anonymous
deerhunter

Crazy thought here.....have you called to speak to anyone? I was in the same boat and called in and had the matter taken care of within a few days, wasn't a big deal at all. ...

Anonymous
2cats

Seneca is not to blame. RPS is a horrible delivery company. They have been delivering to me since Seneca Smokeshop could not use USPS and I had always gotten my cigarettes wi...

#415065
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THIS ORGANAZATION IS A REAL SLEAZY ONE. THEY KNOW HOW TO TAKE YOUR MONEY RIGHT AWAY FOR CIGGARETTES BUT MAKE YOU DIE WAITING FOR THEM. ON MY FIRST ORDER, I WAS TOLD TO WAIT 2-3 WEEKS AND I AGREED. THEY SHOWED UP IN TWO WEEKS.OKAY,......... FINE. THEN THEY SWITCHED TO...
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Anonymous
2catsonemerald

Wow, you complainers are something else! I have ordered cigarettes from Seneca Smokeshop for 7 years and NEVER had a problem with them. Every order has come in a timely manne...

Anonymous
Same Old Excuse!!!

I also was told it would be 2-3 weeks for delivery too...It\'s been over 2 months now & nothing but excuse after excuse...Has anyone got their money back? I had other people w...

#215168
Reply to reviews
After waiting for over two months for my delivery of cigarettes from the Seneca smokeshop in Gowanda N.Y. and numerous phone calls,I was told I was getting a refund.I had paid by electronic check and was to have my refund within a week.It is now more than two weeks and...
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Anonymous
kk

Well, I have been waiting since 10/17 for my delivery and was just informed by their shipping company (RPS) that delivery would be around Dec 4th. I will not be ordering from...

#203846
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Seneca Cigars Cigarettes Review

Seneca Smokeshop
#890374
5.0
Details
I bought 2 cartons of Seneca cigarettes 120,they all have pinholes in them.ive used this brand for years ,never a problem until now.im on liminted income.please replace them.Thank you Jackie OLVERA 513 W.Pitts Ave Pasadena Tx 77506
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Other Product Review

Seneca Smokeshop
#664119
5.0
Details
Does anyone have a new ph# for Seneca. They may take a little while to get, but they have the BEST tobacco around.
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