Anonymous
map-marker Thomaston, Georgia

Alert company

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I've been smoking Seneca for a good many years now, but lately about half the pack is bad. Stems have poked through the paper or the seams are not tight causing the cigar to not hit worth a darn. Inexpensive cigars and that's why I smoke them, but if half the carton is bad, is it really cheaper?
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User's recommendation: Maybe try Phillies

Hiland A

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Verified Reviewer
| map-marker Colorado Springs, Colorado

Cigarettes taste like Mildew

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Ive been smoking Seneca for very long time and I dont know what you guys are doing to me cigarettes recently, but every time I buy your cigarettes, Staceys like mildew now I hope you guys are not Giving out tobacco that either that in extreme moisture , or is no good
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Loss:
$100
Pros:
  • Cheap
Cons:
  • Taste awful now
Yomaira Hdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can you step up the quality control? Lately I'm...

Can you step up the quality control? Lately I'm getting 2/3 cigarettes per pack with pieces of stems in them and they taste awful. Seriously considering a brand change .
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1 comment
Guest

You pay what u get for....cheap cheap

Regina H Hjq

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Verified Reviewer
| map-marker Durant, Mississippi

The last few packs sucked

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The last few packs of Seneca 120 full flavor have been crushed or the box tears up when I open it. They use to b great cigarettes but they r starting to suck
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Loss:
$50
Pros:
  • Good smokes fair price
Cons:
  • Crushed cigarettes and boxes

Preferred solution: Coupons or free cigarettes

Anonymous
map-marker Pasadena, Maryland

Drugs

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There is absolutely no reason for illegal drugs in the work place. But for this company to provide and influence its employees to do illegal drugs with them is a shame. I would not want to support a business that would encourages that. Its shameful and embarrassing
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Anonymous
map-marker Charlotte, North Carolina

Need to talk to soebody about the cigarts

Every time we buy Seneca cigars they won't stay lit unless you squeeze the top part of the filter on the cigar and hold it down to where you can smoke it if you don't do that they won't stay lit your name in the last 3 months in the last 3 months in the last three months that we bought the cigars they have been like that we are very disappointed you need to fix it we buy 3 cartons a week and we're about to stop by them
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Anonymous
map-marker Vader, Washington

Faulty carton

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Been smoking you vanilla filtered cigars for about 4 years and the most recent carton i am disappointed, at least 3 cigars in each pack have had an issue several with filters not fully sealed and then the one i have included a picture of.
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User's recommendation: Good cigars mellow and smooth

Racine Ivs
map-marker Seattle, Washington

Bought stale cigarettes

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Seneca Smokeshop - Bought stale cigarettes
I bought two packs of cigarettes and they tasted like crap stale or old
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Loss:
$6
Reason of review:
Bad quality

Preferred solution: Full refund

Eileen W Hus
map-marker Fayetteville, North Carolina

Want to order Seneca full flavor 100's. Stores here stopped selling them

Cant reach customer service to order cigarettes .
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Preferred solution: Just want to buy Seneca

Barb S Plz
map-marker Manchester, New Hampshire

Cigarettes missing

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I opened a pack of my cigarettes and two cigarettes were missing and I'm only complaining because I pay almost $70 a carton
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Prisila Lxc
map-marker Doral, Florida

Opened pack and there is holes through almost every flitler. Scared to even smoke them.

Purchased a pack of cigarettes when opening realize there was holes and corrosion around the filters of the cigarettes as in the picture. Too afraid to smoke them I try to contact the number that was given to me. Customer service at this time was closed and not operational at the time. Was a little disappointed. I would like somebody to get back to me as soon as they can my name is Stephanie Jones and my number is 941 763 * Shocked 495 thank you have a great day. Shocked Dead
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Salvatore Ikn

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Verified Reviewer
| map-marker North Bangor, New York

Seneca chill

Are Seneca chill still being sold
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2 comments
Guest

Yes, I am smoking one now. Just got them today in mail from smokes spirit.

I order them online for like $35 a carton. Shipping is a little expensive so I only order when getting over 3 cartons a pop. I can’t find any other reviews on the Seneca Chills.

I thought they would be a smooth menthol, but it tastes almost like an ultra light. Any ideas?

Guest
reply icon Replying to comment of Guest-1632836

They're almost a unique flavor seperate from the traditional menthol mint, but they're essentially "smooth" menthols. They're really really good, but not as an all the time thing, in my opinion.

Definitely good for those who enjoy a few smokes a day, not for the heavier smokers.

Taste great, but becomes overbearing if you smoke a lot. Basically.

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Emmarae Ydo

No good no one will answer the phone

No one will answer the phone
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Reason of review:
Poor customer service
Anonymous
map-marker Pasadena, Texas

Short Review on July&nbs-04:00;28,&nbs-04:00;2016

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I bought 2 cartons of Seneca cigarettes 120,they all have pinholes in them.ive used this brand for years ,never a problem until now.im on liminted income.please replace them.Thank you Jackie OLVERA 513 W.Pitts Ave Pasadena Tx 77506
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Reason of review:
Bad quality
Anonymous
map-marker Redding, California

Other Product Review

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Does anyone have a new ph# for Seneca. They may take a little while to get, but they have the BEST tobacco around.
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Anonymous
map-marker East Hampton, New York

It's over six months since I placed my order with Seneca

I never did get my money back. I'm disappointed by a company I did business with, and assured me I'd get my package, or my money back. But... since I've saved so much more than the amount lost, and they lost more in revenue than they can pay back; I take the train out to Southampton on Long Island from the city, and stock up on smokes at the res. One thing I won't do is pay over 10 bucks for a pack of cigarettes. Native Americans must be fed up with how government treats them, but, taking money from people with no notice or compensation is dishonest. Native Americans should keep in mind they are alienating people, and generating mistrust. It's not just cigarettes they are selling.
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Loss:
$143
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

3 comments
Guest

I’ve been ordering from Smokes spirit for the past 6 months and have had a positive general experience. I order Seneca’s for like under $35 a carton - and buying 3 cartons and shipping to my house, it’s like $100.

Is that good? New to buying them online. Was sketched out a little cause of the circa 2005 website design but I have gotten the orders I’ve placed online.

The shipping is a little slow; I am seeing an average of 2-3 weeks for shipping delivery times and the cost is kinda pricey. They use a small courier business, at least for me in mid-state NY, which makes sense why it’s expensive.

Guest

I had the same issue. I was dealing with this company for years and never had a problem.

I always called before I sent in a check to place my order. I'm out $300 and left messages at least twice a day. I never received a call back. My check was cashed and I never got my merchandise.

I went to the bank and was told there was nothing they could do. I called the police department in Gowanda and was told there was nothing they could do. I now drive out to the reservations on Mastic, Long Island and stock up.

The ride is about 1.5 to 2 hours which can be nerve-racking.

Guest

Did this company tell you they had a fire and were having issues getting orders out because customer names and addresses were mixed up? If so, it took me from February to May receive my order.

I called 2x a day, everyday and left all sorts of messages.

When you call their number know, it just automatically discounts. Thanks for bringing light to issue.

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